EV8000 datasheet(32/35 Pages) CMLMICRO

32 / 35 page

Evaluation Kit User Manual for FX828 and FX829

EV8000

UM8000/4

1.6.6

Troubleshooting Guide for the ES8000 (Version 1.0) Software

Question:

When I switch the focus to another device form I lose some or all of the previous

form setup.

Answer:

The majority of device form settings are only stored when the form’s Update button

is clicked.

Question:

I keep receiving numerous pop-up window error messages during my evaluation

session, causing the application to do strange things ?

Answer:

Perform a General Reset on the near and/or far C-BUS. If this does not solve the

problem, shutdown the ES8000 and turn off the power supply feeding the signalling

processor and

µC boards. Now follow the ‘ES8000 and EV8000 Startup Procedure'

instructions described earlier.

Question:

After operating in several different modes the device form(s) locked up or showed

abnormal behaviour ?

Answer:

Perform a General Reset on the near and/or far C-BUS. If this does not solve the

problem, shutdown the ES8000 and turn off the power supply feeding the signalling

processor and

µC boards. Now follow the ‘ES8000 and EV8000 Startup Procedure’

instructions described earlier.

Question:

Can the FX829 device form receive continuous FFSK messages ?

Answer:

Continuous FFSK messages should only be received when the inter-message

delay is

≥ 100ms.

Question:

At Startup I get an ‘Incompatible Software/Firmware versions!’ error message ?

Answer:

Shutdown the ES8000 and turn off the power supply feeding the signalling

processor and

µC boards. Now follow the ‘ES8000 and EV8000 Startup Procedure’

instructions described earlier. If this does not solve the problem check that you are

using the correct ES8000 and EF8000 versions. Information on software version

numbers, together with the latest software and documentation, can be found by

visiting the CML web site.

Question:

The FFSK messaging on the FX829 device form is functioning incorrectly ?

Answer:

Perform a General Reset on the near and/or far C-BUS and press the reset switch

(SW1) on the

µC board. If this does not solve the problem follow the ‘ES8000 and

EV8000 Startup Procedure’ instructions described earlier.

Question:

When I try to read or write to the µC board I get a ‘Cannot Write Port’ error

message.

Answer:

This may occur due to an unconnected serial cable or EV8000 PSU problem. The

ES8000 Windows Application Software will not function correctly after a ‘Cannot

Write Port’ error message has occurred. Shutdown the ES8000 and turn off the

power supply feeding the signalling processor and

µC boards. Now follow the

‘ES8000 and EV8000 Startup Procedure’ instructions described earlier.

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